- Develop and maintain relationships with clients.
- Prepare quotations, pricing, and commercial proposals.
- Negotiate contracts and service agreements.
- Follow up on inquiries and convert leads into business.
- Coordinate with customers regarding shipment schedules and service requirements.
- Resolve customer issues and ensure high service quality.
- Prepare commercial reports and monitor revenue.
Logistics & Operations Responsibilities
- Plan and coordinate daily transportation and vehicle schedules.
- Assign vehicles and drivers based on operational requirements.
- Monitor shipments and ensure timely deliveries.
- Coordinate with warehouses, transport partners, and customers.
- Track vehicle utilization and optimize routes.
- Ensure compliance with transport regulations and company policies.
- Maintain records of dispatches, deliveries, and logistics documentation.
- Handle operational issues and provide quick solutions.
Coordination & Reporting
- Coordinate between sales, finance, warehouse, and transport teams.
- Monitor operational costs and recommend cost-saving measures.
- Prepare daily, weekly, and monthly performance reports.
- Ensure accurate documentation and invoicing support.
- Improve operational efficiency and customer satisfaction.
Required Skills
- Solid communication and negotiation skills.
- Knowledge of transportation and logistics operations.
- Excellent planning and organizational abilities.
- Problem-solving and decision-making skills.
- Proficiency in Microsoft Excel and ERP/logistics software.
- Ability to work under pressure and manage multiple tasks.