1. Greet customers, listen to their vehicle concerns, and record detailed symptoms for the technicians.
2. Estimates & Scheduling: Develop accurate cost estimates for parts and labor, calculate deductibles, and schedule appointments.3. Workflow Management: Act as the liaison between the customer, mechanics, and the parts department. Track repair progress, prioritize tasks, and manage promised delivery times.
4 Technical Translation: Explain complex mechanical issues and required maintenance in straightforward, understandable terms for the customer.
5. Sales & Upselling: Recommend preventive maintenance and additional services according to manufacturer specifications.
6. Billing & Follow-up: Review invoices, process payments, and follow up with customers to ensure their satisfaction and encourage repeat business.
Pay: From ₹15,000.00 per month
Benefits:
- Paid time off
- Provident Fund
Work Location: In person
📌 Customer Service Advisor (Full-time) (India)
🏢 Popular mega motors india private
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.