Responsibilities

- Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
- Book and confirm appointments via phone and email
- Process transactions (cash and credit cards) and issue receipts
- Offer beverages and chat with clients who are in the waiting area
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Inform clients about current services and discounts
- Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
- Update client records with contact and billing details, appointments and services offered
- Manage our call center
- Maintain a tidy reception area
- Order business cards, brochures and stationery as needed

Requirements and skills

- Proven work experience as a Salon Receptionist,



Front Desk Representative or similar role
- Hands-on experience with office equipment, like printers and POS systems
- Familiarity with processing transactions
- Excellent communication abilities (verbal, phone and email) with a customer service attitude
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances
- High School diploma

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

- Health insurance
- Paid sick time
- Provident Fund

Education:

- Diploma (Preferred)

Experience:

- total work: 1 year (Preferred)

Language:

- English (Preferred)
- Hindi (Preferred)

Work Location: In person

📌 Hiring Tele-Caller/Front Desk Executive - Location - Ghaziabad (India)
🏢 Orane International Private
📍 India