Company: Auramah Valley
Location: Shimla, Himachal Pradesh
Position: Front Office Associate
Experience: Minimum 1 Year
Salary: ₹13,000 – ₹18,000 per month
Employment Type: Full-Time

Job Summary

Auramah Valley is looking for a courteous, well-groomed, and customer-focused Front Office Associate to manage front desk operations and provide an exceptional experience to residents, guests, and visitors. The ideal candidate should possess excellent communication skills and a professional attitude.

Key Responsibilities

- Welcome and assist guests, visitors, and residents in a qualified manner.
- Manage front desk operations, including visitor registration and reception.
- Handle incoming calls, emails, and inquiries promptly.
- Coordinate with Housekeeping, Maintenance, Security, and other departments to ensure smooth operations.
- Maintain visitor records and daily front office reports.
- Schedule appointments and manage meeting room bookings.
- Provide accurate information regarding the property and services.
- Handle guest requests and resolve concerns efficiently.
- Maintain cleanliness and organization of the reception area.




- Perform other administrative tasks assigned by the management.

Required Qualifications

- Graduate in any discipline.
- Minimum 1 year of experience in Front Office, Reception, Guest Relations, or Customer Service.
- Excellent communication skills in English and Hindi.
- Good knowledge of MS Office (Word, Excel, Outlook).
- Pleasant personality with strong interpersonal skills.
- Ability to work in rotational shifts, if required.

Preferred Industry

- Hotels & Resorts
- Hospitality
- Luxury Residential Communities
- Real Estate
- Corporate Offices

Key Skills

- Front Office Operations
- Reception Management
- Guest Relations
- Customer Service
- Telephone Etiquette
- Communication Skills
- MS Office
- Coordination
- Visitor Management
- Administrative Support

Work Location: Shimla, Himachal Pradesh

Pay: ₹13,000.00 - ₹18,000.00 per month

Benefits:

- Commuter assistance
- Flexible schedule
- Food provided
- Paid sick time
- Provident Fund

Work Location: In person

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