Job Summary

The Security Service-Business Development Manager is responsible for developing and implementing marketing and business development strategies to generate new clients, increase revenue, strengthen the company's brand, and maintain long-term customer relationships for security guarding, facility management, electronic security, and related services.

Key Duties & Responsibilities

Business Development

- Identify and develop current business opportunities in corporate, industrial, residential, healthcare, educational, banking, retail, logistics, and government sectors.
- Generate qualified leads through field visits, networking, referrals, and digital marketing.
- Prepare and deliver professional presentations to prospective clients.
- Conduct client meetings and understand customer security requirements.
- Convert enquiries into long-term business contracts.
- Achieve monthly, quarterly, and annual sales targets.

Client Relationship Management

- Build and maintain strong relationships with existing clients.
- Ensure high customer satisfaction and contract retention.
- Handle client concerns and coordinate with operations for timely resolution.
- Conduct regular client review meetings.

Marketing Activities

- Develop and execute marketing campaigns.
- Promote the company's security solutions through digital and offline channels.
- Participate in exhibitions, trade fairs, and networking events.
- Enhance brand visibility in the target market.
- Coordinate promotional materials, brochures, and corporate presentations.

Tender & Proposal Management

- Identify government and private tenders.
- Prepare quotations, technical proposals, and commercial bids.
- Coordinate with operations, HR, finance, and legal teams during tender submissions.
- Negotiate pricing and contract terms with clients.

Market Research

- Monitor competitors' pricing, services, and marketing strategies.
- Analyze market trends and identify new business opportunities.
- Recommend new services based on customer needs.

Sales Reporting





- Maintain CRM and sales pipeline.
- Prepare daily, weekly, and monthly sales reports.
- Forecast revenue and business growth.
- Present performance reports to senior management.

Coordination

- Coordinate with Operations for smooth service deployment.
- Work closely with HR to ensure manpower availability.
- Coordinate with Finance regarding billing and collections.
- Ensure smooth transition from sales to operations after contract award.

Collections & Contract Renewal

- Follow up on outstanding payments.
- Ensure timely renewal of service contracts.
- Identify opportunities for upselling and cross-selling additional security services.

Compliance

- Ensure proposals comply with the company's policies and legal requirements.
- Maintain confidentiality of customer information.
- Represent the organization professionally at all times.

Required Skills

- Strong sales and negotiation skills
- Excellent communication and presentation skills
- Relationship-building and customer management
- Strategic marketing and business planning
- Tender preparation and contract negotiation
- CRM and sales reporting
- Market research and competitor analysis
- Team coordination and leadership
- Problem-solving and decision-making
- Proficiency in MS Office (Excel, Word, PowerPoint)

Preferred Industry Experience

- Security Services
- Facility Management
- Manpower Outsourcing
- Housekeeping Services
- Electronic Security Systems (CCTV, Access Control, Fire Alarm)
- Integrated Facility Services

Educational Qualification

- MBA (Marketing) – Preferred
- Any Bachelor's Degree (Mandatory)

Experience

- 5–10 years of experience in Security Services, Facility Management, or Corporate B2B Marketing.
- Proven track record in generating new business and achieving sales targets.

Contact Details: +91-XXXXXXXXXX / [email protected].

Job Types: Full-time, Permanent

Work Location: In person

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

- Commuter assistance
- Leave encashment
- Paid time off
- Provident Fund

Work Location: In person

📌 Business Development Manager (BDM) (India)
🏢 INDO SQUAD CORPORATE SERVICE
📍 India