Middle East & India

About the Role

We are looking for an experienced SeniorSolution Consultant with deep expertise in Freight Forwarding, InternationalLogistics, and Supply Chain SaaS solutions. This role is pivotal in drivingbusiness growth by leading customer engagements, identifying businesstransformation opportunities, and delivering value-driven technology solutions.

The ideal candidate will possess a strongblend of domain consulting, solution selling, business transformation, anddigital logistics expertise. Rather than functioning as a traditional pre-salesresource, this individual will proactively engage prospective customers, leadsolution-driven sales conversations, and serve as a trusted advisor throughoutthe customer journey.

You will work closely with Product,Marketing, Implementation, and Customer Success teams to help enterprisecustomers optimize freight forwarding operations through innovative SaaSsolutions while influencing product strategy by identifying market trends,automation opportunities, integration requirements, and emerging industryneeds.

Key Responsibilities

Solution Consulting & SolutionSelling

- Lead customer engagements by positioning Newage NXT solutions to address complex business challenges and digital transformation initiatives.
- Own solution-driven customer conversations from discovery through solution validation, acting as a strategic business consultant rather than a traditional sales support resource.
- Conduct discovery workshops to understand customer business processes, operational challenges, and transformation goals.
- Analyze existing freight forwarding workflows and recommend best-fit SaaS solutions.
- Deliver compelling product demonstrations, executive presentations, and Proof of Concepts (POCs) tailored to customer requirements.
- Develop value-based business cases highlighting operational improvements, automation opportunities, ROI, and business outcomes.
- Lead functional discussions during RFP/RFI responses and contribute to solution proposals and technical documentation.

Business Transformation & DomainConsulting

- Act as a trusted advisor for customers undergoing digital transformation in freight forwarding and logistics operations.
- Recommend best practices to optimize business processes, improve operational efficiency, reduce manual effort, and increase automation.




- Identify measurable productivity improvements, cost savings, and ROI opportunities for customers.
- Design solutions that streamline processes such as: Customer Booking, Spot Quotation, Shipment Lifecycle Management, Documentation Management, Customs Compliance, Rate Management, Order Management & Fulfillment, Supplier Collaboration, Transportation Planning

Solution Design & ProductCollaboration

- Translate business requirements into scalable functional solution designs.
- Collaborate closely with Product Management and Engineering teams to bridge customer requirements with product capabilities.
- Identify enhancement opportunities, industry trends, and competitive differentiators that improve the platform.
- Recommend integrations with ERP, CRM, TMS, WMS, EDI providers, customs platforms, carrier networks, and third-party logistics applications.
- Drive continuous improvement of solution methodologies, implementation approaches, and consulting frameworks.

Customer Engagement & Leadership

- Build trusted relationships with enterprise customers, business leaders, and executive stakeholders.
- Lead customer workshops, business process assessments, and solution consulting engagements.
- Support implementation teams during project kick-offs and solution handovers to ensure a seamless customer transition.
- Mentor junior consultants and foster knowledge sharing across cross-functional teams.
- Represent Newage NXT at customer meetings, executive briefings, logistics conferences, industry forums, webinars, and trade exhibitions.

Market Development, Industry Engagement& Business Growth

- Develop and maintain robust relationships with regional freight forwarding, logistics, and supply chain trade associations to enhance Newage NXT's market presence and industry influence.
- Actively participate in regional trade association meetings, networking forums, and industry initiatives to identify emerging trends, customer needs,



and business opportunities.
- Represent Newage NXT at company-sponsored and industry events, including trade conferences, member network events, technology forums, exhibitions, and logistics summits to generate market awareness and customer engagement.
- Work closely with the Marketing team to develop and deliver product webinars, solution-focused presentations, thought leadership content, digital campaigns, and customer outreach initiatives that strengthen market positioning and demand generation.
- Contribute to marketing collateral, case studies, whitepapers, blogs, and customer success stories that demonstrate Newage NXT's industry expertise.
- Research into customer businesses, competitive landscapes, and emerging logistics trends to identify recent growth opportunities.
- Provide strategic insights that support product roadmap planning and business growth initiatives.
- Contribute directly to revenue growth by leading solution-based customer engagements and demonstrating measurable business value through domain expertise and consultative selling.

Preferred Experience

- 12+ years of experience in Solution Consulting, Solution Selling, Business Consulting, or Enterprise SaaS Consulting.
- Strong experience with Freight Forwarding, International Logistics, or Supply Chain SaaS products.
- Proven experience leading customer-facing solution engagements throughout enterprise sales cycles.
- Experience working with enterprise customers across global markets.
- Proven track record of driving digital transformation initiatives in logistics organizations.
- Experience engaging with senior business stakeholders and executive decision-makers.
- Exposure to ERP, TMS, WMS, CRM, API, and EDI integrations.
- Excellent executive-level presentation, negotiation, stakeholder management, and consultative selling skills.
- Experience representing organizations at industry conferences, trade associations, customer events, and technology forums is highly preferred.

Qualifications

- Bachelor’s degree in engineering, Computer Science, Supply Chain, Logistics, or a related field.
- MBA in Supply Chain, Operations, or Business Management is preferred.
- Relevant certifications in Logistics, Supply Chain, Cloud Technologies, or SaaS Solutions are an added advantage.

📌 Senior Solution Consultant (Freight Forwarding - SaaS) (India)
🏢 NewAge Software & Solutions
📍 India