We are looking for a Content Writer to produce high-quality documentation that contributes to the overall success of our products/services. You will work collaboratively with developers, quality engineers, product managers, and usability experts to make our products/services easier to use.
Key responsibilities
- Writing easy-to-understand user interface text, online help, and developer guides.
- Creating and maintaining the information architecture.
- Writing or revising the supporting content for products/services.
- Editing material prepared by other writers or staff.
- Incorporating animation, graphs, illustrations, or photographs to increase users’ understanding of the material.
- Selecting appropriate mediums, such as manuals or videos, as messages for the audience.
- Standardizing content across platforms and media.
- Collecting user feedback to update and improve content.
- Creating robust content that fulfills company standards and audience goals.
- Utilizing a variety of media forms including images and charts.
- Analyzing current content and making improvements as necessary.
- Preparing or commissioning graphics and illustrations to elaborate on or complement technical writing.
Requirements
- University degree in Computer Science, Engineering, or equivalent preferred
- Proven working experience in technical writing of software documentation
- Excellent written skills in English
- Strong working knowledge of Microsoft Office
- Basic familiarity with the SDLC and software development
Additional skills
- Ability to deliver high quality documentation paying attention to details
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
- Basics of JS and understanding of APIs