Application Support Engineer (India)

Application Support Engineer (India)

03 Aug
|
Accenture
|
India

03 Aug

Accenture

India

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP ABAP Development for HANA
Positive to have skills : Energy
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance, monitoring, and problem-solving to maintain business continuity and support operational efficiency in a fast-paced environment.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.




- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with cross-functional teams to ensure timely resolution of application issues.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Continuously improve support processes to increase efficiency and reduce downtime.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in SAP ABAP Development for HANA.
- Good To Have Skills: Experience with Energy.
- Strong knowledge of debugging and troubleshooting techniques within SAP environments.
- Ability to analyze system logs and performance metrics to identify root causes.
- Experience in developing and maintaining custom reports and interfaces in SAP.
- Familiarity with database concepts and optimization related to SAP HANA.

Additional Information:

- The candidate should have minimum 5 years of experience in SAP ABAP Development for HANA.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India

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