Location : Gurgaon
Job Description:
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Maintains call center database by entering information
Skills:
- Excellent communication skills
- Robust interpersonal skills
- Ability to understand client's needs and present solutions
- Understanding of market and product
Educational Qualifications: Graduation & Fresher, Work exp. preferred
Contact email id :
[email protected]
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