Please find below the JD for Tier 3 Support Engineer for TDS,

No of Position: 1

Location: Remote

Experience: 10+ Years

Communication: Excellent

- RMM Tools & Automation
- Proficient with Kaseya, Automate, and ConnectWise RMM
- Robust background in automation scripting and deployment
- Deep understanding of system monitoring, patch management, and remediation workflows
- Azure / Entra Platform
- Expert-level knowledge of Entra ID, Intune, and SharePoint
- Proven experience with migrations from on-premise Active Directory and file servers to Azure
- Familiarity with licensing, security, and compliance best practices in Microsoft 365 environments
- Advanced Networking & Troubleshooting
- Strong skills in configuring and managing routers and switches
- Experience with subnetting, VLANs, firewall rules, and content filtering
- Hands-on experience with VPNs (branch office and point-to-point configurations)
- Ability to design and troubleshoot complex, multi-site network environments
- Microsoft Server Operating Systems
- Advanced knowledge of Windows Server administration and troubleshooting
- Proficiency in scripting and automation using PowerShell
- Ability to resolve complex domain, Group Policy, and system-level issues

📌 Tier 3 Support Engineer (India)
🏢 Inoptra Digital
📍 India