About the Role
This is a patient-facing coordination and counselling role, not a primarily clinical one. You'll be the single point of contact for patients, working closely with consultants, billing, and insurance teams to ensure a smooth experience. Some clinical support is involved (assisting consultants in OPD, recording vitals and history), but the core of the job is coordination, counselling, and follow-up.

Key Responsibilities

- Coordinate patients through OPD consultations, surgery admissions, follow-ups, and discharge.
- Counsel patients and attendants on recommended procedures, financial estimates, packages, and payment options.
- Brief patients on pre-operative and pre-admission requirements.
- Assist consultants on the OPD floor and record patient history, vitals, and complaints.
- Coordinate with Insurance and IP Billing teams for approvals,



admissions, and discharges.
- Maintain accurate records in HMIS and supporting trackers.

Who We're Looking For

- Mandatory: Prior experience as a Care Coordinator / Patient Coordinator in a hospital.
- Healthcare background preferred.
- Comfortable with HMIS/ERP software and basic Excel/Google Sheets.
- Strong communication in English, Hindi, and Telugu.
- Empathetic, organized, and good at multitasking in a busy OPD.

Details

- Salary: ₹25,000 – ₹40,000 per month
- Shift: Day shift only

Pay: ₹25,000.00 - ₹40,000.00 per month

Advantages:

- Health insurance
- Provident Fund

Work Location: In person

📌 Patient Care Coordinator – Lux Hospitals (India)
🏢 LUX Hospitals
📍 India