Associate Delivery Head (India)

Associate Delivery Head (India)

03 Aug
|
Colruyt IT Consultancy India
|
India

03 Aug

Colruyt IT Consultancy India

India

Job Information

Job Type

Permanant (Full Time)

Work Experience

18+ years

City

Coimbatore

Country

India

Job Description

At Colruyt Group India, we are seeking a agile Team Manager to lead our IT Platforms & IT Infrastructure team, working closely with counterparts in Belgium and Hyderabad. This role is ideal for a leader who excels in service delivery, team development, and cross-border collaboration.

Requirements

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Total experience of 18+ years in managing teams across IT platforms or Data Management or IT Infrastructure solutions.
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At least 5 years of project / program delivery experience in Waterfall / Agile methodologies
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At least 3 years of experience in core people management
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Experience in handling technical teams of 25+ people across multiple technologies
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Experience in managing cross functional teams including analysts, architects, software engineers, QA et
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Experience in managing vendors and their deliverables
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Experience in managing teams in global working model in onsite – offshore model
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Strong in stakeholder management and building trust based relationships
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Good experience in ITIL practices is preferred





Roles & Responsibilities of (Associate) Delivery Head:

Delivery Management

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Accountable for the service delivery of his/her teams to comply with the agreed SLAs including quality, cost and timelines
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Responsible for Stakeholder Management and NPS
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Responsible for best practices adoption to maximize his/her team’s outputs.

Leadership

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Responsible for translation and realization of Strategic/Tactical organization goals to team level operational goals.
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Be a cultural anchor in implementing Colruyt group values in the organization.
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Be a federated of information to your teams and to your management

People Development

- Responsible for people management for a cross functional and diverse team of 20-30 members from juniors to seniors.
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Responsible for all staffing decisions in the team (Recruitment, Induction, Performance Appraisal, Release etc.)
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Responsible for mobilizing energy of employees to reach team objectives.
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Responsible for people development with structured development plans.

📌 Associate Delivery Head (India)
🏢 Colruyt IT Consultancy India
📍 India

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