Team Leader-Customer Support (India)

Team Leader-Customer Support (India)

03 Aug
|
COOX ONLINE PRIVATE
|
India

03 Aug

COOX ONLINE PRIVATE

India

Roles & Responsibilities:

- Lead and manage the operations team to ensure efficient handling of bookings

- Coordinate between operations and marketing teams, customers, partners & vendors to improve service execution

- Manage end-to-end business operations, handle queries, complaints, escalations and ensure smooth execution of processes

- Ensure consistent supply by onboarding new partners & vendors and launch new cities and services

- Provide training and motivation to the team, ensuring high level of employee satisfaction and employee retention

- Define and analyze metrics and KPIs to efficiently track progress

Perks:

- Rewards, Incentives & Bonuses

- Special Meals & Food Trials

- Startup Exposure

- Full of Learnings

Other Details:

- Need people who are energetic, confident and street smart

- Outstanding communication and soft skills

- Foodies are preferred

📌 Team Leader-Customer Support (India)
🏢 COOX ONLINE PRIVATE
📍 India

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