About the Role

We are looking for a skilled and proactive System Administrator to join our IT team. In this role, you will be responsible for maintaining the stability, security, and performance of our IT infrastructure while providing technical support across the organisation. The ideal candidate is detail-oriented, self-driven, and comfortable working in a dynamic environment.

Key Responsibilities

- Install, configure, and maintain servers, workstations, and network infrastructure to ensure optimal performance and availability.
- Manage and support Microsoft 365 services, including Exchange Online, Teams, SharePoint, and Azure Active Directory.
- Monitor network performance, diagnose and resolve connectivity issues, and oversee the maintenance of firewalls, switches, and routers.
- Administer and support NetSuite and Salesforce platforms, including user management, configuration, and basic troubleshooting.
- Implement and enforce IT security policies, including patch management, access controls, and backup and recovery procedures.
- Deliver technical support and training to end users across the organisation, ensuring timely resolution of issues.
- Maintain accurate and up-to-date documentation for systems, configurations, and IT procedures.
- Liaise with vendors and third-party service providers to coordinate support, procurement, and service delivery.
- Required Skills & Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field.




- Proven experience in a system administration or IT infrastructure role. Hands-on experience with Microsoft 365 administration and Azure AD.
- Strong knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and firewall management.
- Hands-on experience with NetSuite administration, including user roles, workflows, and system configurations.
- Hands-on experience with Salesforce administration, including user management, customisation, and basic integrations.
- Experience with IT security best practices, patch management, and data backup solutions. Excellent troubleshooting and problem-solving abilities.
- Strong communication and interpersonal skills with the ability to support non-technical users.

Preferred Qualifications

- Relevant certifications such as Microsoft Certified: Azure Administrator, CompTIA Network+, or CompTIA Security+.
- NetSuite or Salesforce Administrator certification is a plus.
- Experience with virtualisation technologies (e.g., VMware, Hyper-V).
- Prior experience working with third-party vendors and managed service providers

Job Type: Full time

Pay: ₹200,000.00 - ₹400,000.00 per year

Benefits:

- Health insurance
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

- Network administration: 3 years (Preferred)

Language:

- English (Preferred)

Shift availability:

- Night Shift (Required)

Work Location: In person

📌 Network Administrator/IT Administrator/ IT Support (NetSuite/Salesforce) (India)
🏢 Terrasparq Tech
📍 India