Job Description – ERP Implementation & Support Executive

Position: ERP Implementation & Support Executive
Location: Delhi
Department: Information Technology (IT)
Experience: 2–5 Years
Employment Type: Full-Time

About the Role

We are looking for a proactive and technically sound ERP Implementation & Support Executive with hands-on experience in implementing and supporting ERP solutions such as Probiz ERP. The ideal candidate will work closely with business users to understand requirements, configure ERP modules, provide user training, resolve application issues, and ensure smooth day-to-day ERP operations.

Key Responsibilities

- Participate in ERP implementation, configuration, testing, deployment, and post-go-live support.
- Provide functional and technical support for ERP modules such as:
- Production
- Inventory & Warehouse
- Purchase
- Sales & Distribution
- Finance & Accounts
- Quality Control (QA/QC)
- HR & Payroll
- Gather business requirements and convert them into functional specifications.
- Coordinate with ERP vendors and internal stakeholders for customization and issue resolution.
- Conduct User Acceptance Testing (UAT) and prepare test scenarios.
- Train end users and prepare user manuals, SOPs, and process documentation.
- Troubleshoot ERP issues and ensure timely resolution.
- Monitor ERP performance and recommend process improvements.
- Support data migration, master data creation, and system validation.
- Generate MIS reports and assist departments with report customization.
- Ensure compliance with organizational processes and ERP best practices.




- Coordinate with infrastructure and IT teams during upgrades and implementation activities.

Required Skills

- Hands-on experience with Probiz ERP or similar ERP solutions such as SAP Business One, Microsoft Dynamics 365, Oracle NetSuite, Odoo, or ERPNext.
- Strong understanding of ERP implementation lifecycle.
- Knowledge of manufacturing, inventory, procurement, sales, finance, and quality processes.
- Basic understanding of SQL queries and database concepts.
- Experience in requirement gathering, UAT, and user training.
- Good analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Proficiency in Microsoft Excel and reporting tools.
- Ability to coordinate with cross-functional teams and external vendors.

Preferred Qualification

- Bachelor's degree in Computer Science, Information Technology, BCA, B.Tech, MCA, or a related field.
- ERP certification (Probiz, SAP, Microsoft Dynamics, Odoo, etc.) will be an added advantage.

Preferred Industry

- Manufacturing
- Cosmetics & Personal Care
- FMCG
- Pharmaceuticals
- Chemical
- Food & Beverage

Key Competencies

- ERP Implementation
- Functional Support
- Business Process Mapping
- User Training
- Vendor Coordination
- Documentation
- Data Analysis
- Problem Solving
- Process Improvement

Why Join Us?

- Opportunity to work on end-to-end ERP implementation projects.
- Exposure to cross-functional business processes.
- Collaborative work setting with opportunities for professional growth.

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
- Work from home

Work Location: In person

📌 ERP Implementation & Support Executive (India)
🏢 VANESA COSMETICS PRIVATE
📍 India