- Contact leads provided by the marketing team through phone calls and WhatsApp.
- Follow up with prospective and existing customers on a daily basis.
- Understand customer requirements and coordinate with the sales team.
- Maintain lead status and customer communication records.
- Build and update a database of prospective customers through online research.
Operations
- Pack and dispatch customer orders accurately.
- Maintain inventory records and calculate stock availability.
- Monitor stock levels and report shortages.
- Coordinate with the marketing and sales teams for order execution.
- Ensure proper documentation related to dispatch and inventory.
Required Skills
- Good communication and convincing skills.
- Basic knowledge of MS Excel, Word, and Google Sheets.
- Comfortable with telephonic sales and WhatsApp communication.
- Valuable organizational and inventory management skills.
- Ability to multitask and work independently.
Qualification
- Graduate in any discipline.
- 0–2 years of experience in Inside Sales, Customer Support, Operations, Inventory Management, or Administration.