We are looking for motivated and enthusiastic Graduates with excellent communication skills to join our team. The ideal candidate will assist in handling customer queries, providing timely support, and ensuring a positive customer experience.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer concerns or escalate them to the appropriate team when required.
- Maintain accurate records of customer interactions and follow-ups.
- Coordinate with internal teams to ensure timely resolution of customer issues.
- Assist in onboarding and guiding customers on company products or services.
- Gather customer feedback and report recurring issues or suggestions.
- Support administrative tasks related to customer service operations.
Eligibility
- Pursuing or recently completed a Bachelor's degree in any discipline.
- Freshers are encouraged to apply.
- Robust verbal and written communication skills in English.
- Proficiency in MS Office and basic computer applications.
- Positive attitude, willingness to learn, and good interpersonal skills.
Preferred Skills
- Excellent customer service orientation.
- Good problem-solving and listening skills.
- Ability to work in a team and manage multiple tasks.
- Basic knowledge of CRM tools is an added advantage.
The work location is whitefield, Banglore.
Pay: ₹10,460.67 - ₹20,000.00 per month
Work Location: In person
📌 Customer Support - Intern (India)
🏢 Edu-tive Pvt
📍 India
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