03 Aug
|
Eduflair Learning Solutions
|
India
03 Aug
Eduflair Learning Solutions
India
We are looking for a friendly, caring, and passionate Student Relationship Executive to join our team. This role is all about building meaningful relationships with students and supporting them throughout their study abroad journey.
As a Student Relationship Executive, you will be the primary point of contact and mentor for students from the time they receive their offer letter until they successfully reach their destination abroad. Your responsibility is to ensure every student feels supported, confident, and well-guided at every stage of the journey. The ideal candidate should genuinely enjoy interacting with people, solving problems, and creating a positive experience for students.
Key Responsibilities
Build strong, friendly, and long-lasting relationships with students.
Act as a mentor and trusted point of contact throughout the student's journey.
Stay connected with students from the offer letter stage until they successfully fly abroad and settle into their destination.
Regularly communicate with students to provide updates, answer questions, and offer emotional support whenever required.
Coordinate with the processing team to ensure smooth documentation, visa processing, and timely completion of every stage.
Identify and resolve student concerns by coordinating with the relevant internal teams.
Ensure every student has a smooth, stress-free,
and memorable experience throughout the process.
Follow up with students after they reach their destination and maintain a positive relationship.
Collect student testimonials, reviews, feedback, photos, and success stories.
Maintain accurate student records, follow-ups, and communication updates.
Deliver an exceptional student experience through professional, friendly, and empathetic communication.
Requirements
Bachelor's degree in any discipline.
6 months to 1 year of experience in Customer Relationship Management (CRM), Customer Service, Student Relationship, Student Support, Student Mentoring, or a similar role.
Excellent communication and interpersonal skills.
A friendly, empathetic, and student-first approach.
Strong relationship-building and problem-solving skills.
Ability to coordinate with multiple teams and manage follow-ups effectively.
Valuable organizational and time-management skills.
Basic knowledge of MS Office and CRM software is an added advantage.
Location: Calicut
Job Type: Full-time
Salary: ₹15,000 – ₹20,000 per month
Experience: 6 months – 1 year
Age Limit: 22–30 years
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
📌 Student Relationship Exicutive (India)
🏢 Eduflair Learning Solutions
📍 India