E-commerce Specialist Responsibilities

1. Manage Online Store Operations

- Update product listings, descriptions, images, and pricing.
- Ensure product information is accurate and up to date.
- Monitor inventory levels and coordinate stock updates.

2. Optimize Product Pages

- Improve product titles, descriptions, and keywords for search visibility.
- Conduct basic SEO for category and product pages.
- Analyze product performance and make improvements.

3. Digital Marketing Support

- Assist with email marketing campaigns.
- Manage promotions, discounts, and seasonal sales.
- Coordinate with social media and advertising teams.

4. Analyze Sales and Performance Data

- Track website traffic, conversion rates, and sales metrics.
- Generate reports and identify trends.
- Recommend strategies to increase revenue and customer engagement.

5. Customer Experience Management

- Monitor customer feedback and reviews.
- Help resolve order-related issues.
- Improve website usability and shopping experience.

6.



Marketplace Management

- Manage listings on platforms such as Amazon, Flipkart, and eBay.
- Ensure compliance with marketplace policies.
- Monitor marketplace performance and sales.

7. Website Maintenance

- Coordinate website updates with developers.
- Test recent features and functionality.
- Identify and report technical issues.

8. Order and Fulfillment Coordination

- Monitor order processing and shipment status.
- Work with logistics and warehouse teams.
- Ensure timely delivery and customer satisfaction.

Key Skills Required

- E-commerce platform knowledge (e.g., Shopify, amazon,flipkart etc.,)
- SEO and digital marketing
- Data analysis and reporting
- Product content management
- Customer service
- Excel/Google Sheets proficiency
- Communication and project coordination

Work Location: In person

📌 E-Commerce Specialist (India)
🏢 Neoempower Sports Solutions
📍 India