CRM Executive – Space Creattors

Location: Gurugram, Haryana
Experience: 1–5 years
Salary: 3.60 LPA
Department: Client Relationship Management / Sales Support
Reporting To: VP Sales

Key Responsibilities

· Client Relationship Management:
Build and maintain strong relationships with existing and potential clients through effective communication and follow-up.
Ensure seamless client experience from lead generation to post-sales stages.

· Lead Handling & Follow-Up:
Manage inbound and outbound calls, emails, and walk-ins.
Track and nurture leads through CRM software until deal closure.
Assign qualified leads to the appropriate sales agent or team.

· Post-Sales Support:
Handle customer queries related to bookings, agreements, payments, and project details.
Coordinate with internal sales, legal, and accounts teams for smooth documentation and handover.

· Database & Reporting:
Maintain accurate records of customer interactions and transactions.




Prepare daily and weekly reports on lead status, client feedback, and pending follow-ups.
Update CRM dashboards with client activity and stages of conversion.

· Customer Feedback & Retention:
Collect feedback on property visits and purchase experiences.
Identify opportunities for referrals and repeat business.
Ensure timely resolution of customer complaints or concerns.

Key Skills & Competencies

· Excellent communication and interpersonal skills

· Strong understanding of real estate sales cycles and client servicing

· Familiarity with CRM tools

· Proficiency in MS Office (Excel, Word, PowerPoint)

· Organized, proactive, and able to multitask in a rapid-paced environment

· Fluency in English and Hindi

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 CRM Executive (India)
🏢 Space Creattors
📍 India