Role definition:

The sales Coordinator is responsible for coordination between international customers, sales manager and factory for entire order cycle.

Responsibility deliverable:

- Coordination with the factory team for samples, production schedule and dispatch related clarifications
- Understanding customer enquiries, specifications and providing quotation
- Following up regularly and converting quotations into Performa Invoice with order confirmation
- Releasing orders into production and ensuring no errors and communicating customers requests related marking and specifications to order management team
- Constant follow up with production and logistics team and updating clients accordingly.
- Preparing raw materials indents whenever required
- Preparing sample requests
- Submitting monthly sales progress reports and sales review reports and providing management requested reports
- Following up with client for payments
- Engaging in team activities and being a team player

Tasks & activities:

A. Data sourcing, management and its protection

- Sourcing accurate contact details from online sources like LinkedIn, google search and from offline networks of the decision maker of the business.
- Maintain the database on the internal template of the organization.

B. Sales conversion





- Negotiate win-win deals Maintain profitability index as per management guidelines.
- Achieving sales targets set by the management.

C. Establishing a strong relationship with clients.

- Individually meet clients often through visits or online meetings and engaging with them for better sales prospects
- Write emails professionally to record all discussions with the client.
- Foster close relationships with the decision maker to project and procurement staff.

D. Reporting and Reports

- Daily Reporting to HOD and Periodic reports to Directors
- Working with CRM Software and providing accurate data through monthly/yearly sales reports
- Preparing various reports about the markets and products as per management requests
- Preparing presentations for sales meets

Measurement metrics

a) Timely completion of quotations usually within 18 hours

b) Error-free quotes and PI

c) No. of quotations vs order conversions

d) Achieving monthly /Yearly sales targets

e) Ownership of the account

f) Current market/product development

g) Achieving yearly KPI

Future Goals

- Setting future goals inside the company and working towards on the same
- Discussing with management on learning needs

📌 Export Sales Coordinators (India)
🏢 FG Glass
📍 India