ServiceNow Lead / ServiceNow Architect

Job Type: Contract (C2C)
Experience: 5+ Years
Location: Remote

Job Overview

We are looking for an experienced ServiceNow Lead / ServiceNow Architect to join our team. The ideal candidate should have strong expertise in ServiceNow Strategic Portfolio Management (SPM), end-to-end ServiceNow implementations, and ServiceNow platform development. This role requires hands-on experience in designing, implementing, and supporting enterprise ServiceNow solutions while collaborating with cross-functional teams.

Key Responsibilities

- Lead end-to-end implementation and enhancement of ServiceNow Strategic Portfolio Management (SPM) solutions.
- Configure and support Demand Management, Project Portfolio Management (PPM), Resource Management, Timecards, and Agile Development 2.0 (CWM & EAP) modules.
- Develop and customize ServiceNow applications using JavaScript, XML, HTML, and ServiceNow best practices.
- Implement and maintain Discovery and CMDB.
- Create, manage, and deploy ServiceNow Update Sets across multiple environments.
- Integrate ServiceNow with external systems using REST APIs, SOAP, WSDL, and Web Services.
- Configure and support SAML-based authentication and security integrations.
- Collaborate with business stakeholders to gather requirements and deliver scalable solutions.
- Participate in testing, deployment, production support, and continuous platform improvements.

Required Skills





- 5+ years of hands-on experience with the ServiceNow Platform.
- At least one or two end-to-end implementation projects in Strategic Portfolio Management (SPM).
- Strong experience with:
- Strategic Portfolio Management (SPM)
- Demand Management
- Project Portfolio Management (PPM)
- Resource Management
- Timecards
- Agile Development 2.0 (CWM & EAP)
- Proficiency in JavaScript, XML, and HTML.
- Experience with ServiceNow Discovery and CMDB implementation and maintenance.
- Knowledge of SAML Authentication and ServiceNow integrations.
- Experience with REST APIs, SOAP, WSDL, and Web Services.
- Experience creating and promoting ServiceNow Update Sets across development, testing, and production environments.
- Familiarity with UI/UX concepts.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Ability to work independently and collaboratively in a remote environment.

Preferred Qualifications

- ServiceNow Certifications are a plus.
- Experience leading enterprise ServiceNow implementation projects.
- Solid understanding of Agile methodologies and ServiceNow best practices.

Why Join Us?

- 100% Remote Opportunity
- Long-Term Contract (C2C)
- Opportunity to work on enterprise-level ServiceNow transformation projects
- Collaborative and technology-driven work environment

Experience:

- ServiceNow Platform: 5 years (Required)

Work Location: Remote

📌 ServiceNow Lead (India)
🏢 Tech Next
📍 India