- Analyze existing business processes to identify automation opportunities.
- Assess feasibility based on complexity, standardization, volume, and ROI.
2. Requirement Gathering
- Work with process owners and SMEs (Subject Matter Experts) to gather detailed process requirements.
- Translate business needs into functional and non-functional requirements.
3. Process Documentation
- Create process maps, PDDs (Process Design Documents), and user stories.
- Use tools like Microsoft Visio, Lucidchart, or BPMN tools for visual representations.
4. Solution Design & Validation
- Collaborate with RPA developers to design automation workflows.
- Participate in solution reviews and help validate that the bot meets the original requirements.
5. Stakeholder Management
- Act as the liaison between technical teams and business units.
- Communicate progress, risks, and changes to all stakeholders.
6. Testing & Deployment Support
- Assist in UAT (User Acceptance Testing).
- Ensure process accuracy and performance before go-live.
7. Post-Deployment Support
- Monitor bot performance.
- Gather feedback and suggest improvements.
Tools and Technologies
- RPA Platforms: UiPath, Blue Prism, Automation Anywhere, Power Automate
- Process Modeling: BPMN tools, Visio, Lucidchart
- Project Management: JIRA, Trello, Confluence
- Documentation: Word, Excel, PDD templates
- Analytics/BI: Power BI, Tableau (for impact analysis)
Skills Required
- Robust analytical and problem-solving skills
- Knowledge of business processes across industries
- Understanding of RPA tools and capabilities
- Experience with Agile/Scrum methodologies
- Good communication and stakeholder management
- Familiarity with SDLC and process improvement frameworks (Lean, Six Sigma)
📌 RPA Sr. Business Analyst (India)
🏢 RPASoft
📍 India
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