Job Title: Front Office Executive – Customer & HR Coordination

Company: MemoryTrain Creatives

Location: Kochi, Kerala

About MemoryTrain

MemoryTrain creates handfinished and handpainted art pieces that capture stories, culture, and emotions. Every piece is built with precision and meaning by our artists, and we aim to deliver a memorable experience to every customer.

ROLE OVERVIEW

We are looking for a confident, well-presented, and energetic individual to manage our front office, handle customer interactions, and support basic HR coordination.

This is a highly people-facing role and requires strong communication and multitasking skills.

A passion for art and design will be a bonus as you contribute to the creative environment at MemoryTrain.

RESPONSIBILITIES

- Welcome and assist walk-in customers at the studio
- Handle customer inquiries (in-person, phone, and WhatsApp)
- Make follow-up calls to customers and leads
- Coordinate and schedule interviews with candidates
- Manage basic recruitment tasks (screening and follow-ups)
- Support daily office coordination and team requirements
- Ensure smooth front office operations at all times
- Coordinate orders, dispatch updates, and customer follow-ups




- Manage front desk operations and basic office administration
- Maintain records and ensure smooth communication between team
- Strong communication skills (English & Malayalam mandatory)
- Comfortable with calling and customer interaction
- Well-presented, confident, and personable
- Ability to multitask and handle a fast-paced environment
- Basic knowledge of MS Office
- Requirements:
- Good communication skills (English + Malayalam preferred)
- Organized and responsible
- Basic computer knowledge (Excel, WhatsApp, email)
- Ability to multitask and handle pressure
- Who should apply
- Candidates with front office, customer service, or coordination experience
- Freshers with strong communication skills and confidence
- Individuals who enjoy interacting with people and handling responsibilities

Apply Now: Submit your resume and cover letter at [email protected]

- Job Type: Full-time

Website: www.memorytrain.com

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Perks:

- Health insurance

Application Question(s):

- Are you comfortable handling front desk responsibilities and customer interaction?

Work Location: In person

📌 Front Office Executive – Customer & HR Coordination (India)
🏢 MemoryTrain Creatives
📍 India