- Handle end-to-end sea freight shipment coordination (import/export).
- Prepare and verify shipping documents such as:
- Bill of Lading (BL)
- Commercial Invoice
- Packing List
- Delivery Orders
- Shipping Instructions
- Coordinate with shipping lines, freight forwarders, customs brokers, and overseas agents.
- Track shipment status and provide regular updates to customers.
- Manage booking requests and vessel schedules.
- Resolve shipment-related issues, delays, and customer queries.
- Maintain accurate shipment records in the logistics system.
- Ensure compliance with international shipping regulations and company procedures.
- Prepare reports on shipment status, KPIs, and operational performance.
- Support invoicing and billing activities related to freight movements.
Required Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, Commerce, Business Administration, or related field.
- 1–5 years of experience in sea freight operations, freight forwarding, or logistics customer service.
- Knowledge of import/export procedures and shipping documentation.
- Proficiency in MS Office (Excel, Word, Outlook).
- Experience with freight forwarding or logistics software is an advantage.
Job Type: Full time
Work Location: In person
📌 Customer Service Executive - Logistics (India)
🏢 Dtech Information technology and outsourcing pvt
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.