YOU Broadband is looking for Customer Care Executive who is looking for challenging and creative environment to meet our business requirements
- Attending Broadband subscribers problems /Complaints Received by various sources like Social media, Email or Walkin at office & or various consumer forum and government portals.
- Resolving Product or service related complains and replying to customer over Fone calls ,Emails or by given communication platform with following internal guideline and policies
- Tagging of Escalations in CRMS.
- Should be ready for any ad-hoc duties if required
- Proficiency in English and Hindi language with verbal and written skill is required.
Required Skills :
- Communication Skills
Qualification / Experience :
- Graduate
1 - 3 Years Experience
-
Location :
Vadodara
📌 Customer Care Executive (India)
🏢 You Broadband
📍 India
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