Team lead – Sales and documentation Ecole Mentor, Thiruvalla Role Overview

*Excellent communication in English is a must*

Team lead will be responsible for driving the overall growth, admissions performance, business development, team management, and operational excellence of Ecole Mentor, Thiruvalla. The role will lead student recruitment efforts, build strategic institutional partnerships, develop and manage the admissions team, and ensure smooth branch operations to achieve revenue and growth targets across FRANCE, AUSTRIA, and other international study destinations.

This is a leadership position with complete ownership of branch performance, admissions growth, team productivity, customer experience, and market expansion.

Key Responsibilities 1. Branch Leadership & Team Management

- Build, train, and lead a high-performing admissions and student counselling team for FRANCE AND AUSTRIA.
- Recruit, onboard, mentor, and manage team members to achieve branch objectives.
- Establish sales processes, performance standards, and accountability systems.
- Conduct daily reviews, team meetings, performance coaching, and target monitoring.
- Foster a culture of professionalism, discipline, customer focus, and continuous improvement.
- Drive team productivity and ensure achievement of admissions and revenue goals.

2. Admissions & Revenue Growth

- Own branch admissions, revenue, and growth targets.
- Manage the complete student journey from enquiry to enrolment.
- Conduct counselling sessions with students and parents regarding overseas education opportunities.
- Ensure timely follow-up of all enquiries, walk-ins, referrals, digital leads, and existing databases.
- Improve lead-to-counselling and counselling-to-admission conversion rates.
- Monitor admissions pipeline, forecasting, and seat utilization.
- Support application processing, admission documentation, and visa filing coordination.

3. Institutional Partnerships & Business Development

- Develop strategic relationships with schools,



colleges, tuition centres, educational consultants, and referral partners.
- Build partnerships that generate consistent student leads and strengthen brand visibility.
- Organize career guidance programs, study abroad seminars, educational workshops, and awareness campaigns.
- Maintain strong relationships with principals, teachers, counsellors, and education influencers.
- Develop current business opportunities and local market expansion initiatives.

4. Branch Operations & Process Management

- Lead and coordinate all day-to-day branch activities and operations.
- Ensure smooth execution of admissions, counselling, applications, documentation, visa processing, and student support services.
- Maintain CRM discipline, admissions records, and operational reports.
- Ensure compliance with company processes, quality standards, and service delivery expectations.
- Resolve operational challenges and ensure a superior student and parent experience.

6. Reporting & Performance Management

- Monitor branch performance through defined KPIs and dashboards.
- Prepare daily,weekly and monthly reports on admissions, revenue, partnerships, outreach activities, and team performance.
- Present growth plans, operational updates, and performance reviews to management.
- Drive continuous improvement initiatives to enhance branch productivity and profitability.

Key Performance Indicators (KPIs)Admissions & Revenue

- Monthly admissions achieved vs target
- Revenue generated vs target
- Student conversion rates
- Admission pipeline health

Team Performance

- Team productivity and target achievement




- Counsellor performance and conversion metrics
- Employee engagement and retention

Candidate ProfileExperience

- 1–3 years of experience in education sales, study abroad consulting, admissions management, business development, branch operations, or leadership roles.
- Prior experience in overseas education, student recruitment, or educational consultancy is highly preferred.
- Experience in leading teams and managing branch-level operations is essential.

Skills & Competencies

- Strong leadership and people management abilities.
- Excellent English communication and presentation skills.
- Proven admissions, counselling, and sales management expertise.
- Strong business development and relationship-building capabilities.
- Ability to manage multiple student applications and operational workflows efficiently.
- Strong analytical, reporting, and decision-making skills.
- Proficiency in CRM systems, Microsoft Excel, and performance tracking tools.
- High level of ownership, accountability, and execution focus.

Preferred Profile

- Candidates with strong local networks in Thiruvalla, Pathanamthitta, Kottayam, or nearby regions will be preferred.
- *Excellent communication in English is a must*.

The Branch Head should be able to:

- Build and lead a high-performing admissions and counselling team.
- Consistently achieve branch admissions and revenue targets.
- Establish a strong network of institutional and referral partnerships.
- Create a predictable and scalable admissions pipeline.
- Deliver operational excellence across all branch activities.
- Strengthen Ecole Mentor's market presence and reputation in the region.
- Build a sustainable growth engine that supports long-term expansion and profitability.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

- Cell phone reimbursement

Language:

- English (Required)

Work Location: In person

📌 Team leader Education consultancy (India)
🏢 Ecole mentor Overseas educational consultancy
📍 India