CULTURE

Hailstone's culture is centered around customer centricity, innovation, and teamwork. We foster an environment of open communication, where employees feel empowered to contribute to the company's success. Our focus on quality and excellence drives us to deliver superior products and services that exceed customer expectations. Safety is paramount, and we are committed to sustainable practices.

VALUES

Aspiring High-Striving for excellence &aiming; beyond ordinary limits.

Customer focus-Our success is driven by the satisfaction and trust of our customers.

Integrity-Our actions reflect our commitments to honesty and openness.

Team work-Together we achieve, together we grow.

Service Engineer

Published Date: 27 Feb 2026, 11:32 AM
Updated Date: 26 Jun 2026, 04:41 PM

Department:

- Field Service

Job Descriptions:

- Key Responsibilities :

- Lead and mentor a team of field service technicians, providing guidance and support.
- Coordinate field service activities, ensuring timely and effective resolution of customer issues.
- Conduct regular performance reviews and training sessions for team members.
- Act as the primary point of contact for customers, addressing their concerns and ensuring satisfaction.
- Oversee the installation, maintenance, and repair of crusher equipment on-site.
- Ensure compliance with safety regulations and industry standards.
- Manage field service schedules, dispatching technicians as needed.

Desired Qualifications & Skill Requirements :

- Diploma / B.E / B.Tech




- Strong leadership and team management skills.
- Excellent problem-solving and analytical abilities.
- In-depth knowledge of crusher equipment, including operation, maintenance, and repair.
- Proficient in using diagnostic tools and software related to crusher equipment.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Willingness to travel frequently and work in various field environments.

Location: Pune

Qualification: Diploma / B.E / B.Tech

Experience: 3 - 5 Years

No of Positions: 1

Employee Perks

Health & Wellness

Every 4th Saturday at Hailstone is dedicated to employee wellness, promoting physical and mental health, relaxation, and team-building activities.

Fun at workplace

Every 3rd Saturday at Hailstone is dedicated to fun at the workplace with games and activities.

Culture Building

Every 1st Saturday at Hailstone is dedicated to culture building with team-building activities and fun with learning.

Family Connect

Every 2nd Saturday at Hailstone is for family connect, featuring introductions, factory visits, camaraderie, a delicious lunch, and group photos.

Share & Care

Every 5th Saturday at Hailstone is dedicated to Share and Care with CSR activities, potlucks, Thanksgiving, and more.

Continuous Learning

Hailstone focuses on continuous learning through employee training, enhancing Attitude, Skills, and Knowledge (ASK) for more effective and efficient work.

📌 Service Engineer (India)
🏢 HailStone Group
📍 India