· Provide first level of support & assistance on troubleshooting RFID equipment (Hardware & Software)

· Monitoring & Managing RFID infrastructure at the client premises.

· Troubleshoot, install & configure RFID equipment.

· Provide first level support for RFID equipment, assisting services team when needed.

· Record & maintain proper documentation of issues & solutions.

· Ensure proper functioning of RFID equipment as per the requirement.

· Co-ordinate with various teams to ensure the support & maintenance.

· Co-ordinate with third party suppliers and support teams for troubleshooting.

· Diagnose hardware, software issues.

· Assisting the team lead for creating fortnightly, quarterly status reports of hardware & software.

· Escalate technical issues to the L2 & L3 support.

· Provide basic troubleshooting and ensure proper functioning of RFID printers.

· Ability to handle hardware equipment weighs 5-10 kg.

Technical Skills:





· Prior experience in troubleshooting & configuring network devices desired not mandatory.

· Knowledge & clear understanding of networking architecture (OSI Models).

· Knowledge of networking protocols IPV4, IPV6, TCP/IP, UDP.

· Knowledge & understanding of RFID technology.

· Good proficiency is MS-Office Skills, Excel, Power Point, Word

Behavioral Skills:

· Excellent verbal & written communication skills

· Valuable team player

· Very good interpersonal skills

· Enthusiasm to learn new technologies

· Professional attitude, discipline

Pay: ₹400,000.00 - ₹600,000.00 per year

Benefits:

- Flexible schedule
- Life insurance

Work Location: Hybrid remote in Bengaluru, Karnataka (Bengaluru Urban District)

📌 Implementation Consultant (India)
🏢 INTELLISTRIDE TECHNOLOGIES
📍 India