- Maintain trade tariffs and service information.
- Monitor freight market trends and competitor pricing.
- Update internal systems with new rates and surcharges.
- Assist in developing current trade lanes and service offerings.
- Review trade performance and profitability.
Coordination
- Liaise with overseas agents for freight rates and local charges.
- Coordinate with Sales, Operations, and Customer Service teams on pricing matters.
- Communicate vessel schedules, service changes, and market updates.
- Support principal and agency communications.
Space & Equipment
- Monitor space availability with shipping lines and NVOCC partners.
- Coordinate slot bookings when required.
- Assist in container equipment planning and availability.
Documentation & Reporting
- Maintain pricing records and quotation history.
- Prepare weekly and monthly pricing reports.
- Assist in preparing trade performance and profitability reports.
- Maintain customer and agent tariff databases.
Customer Support
- Respond promptly to pricing enquiries.
- Provide freight solutions based on customer requirements.
- Support the Sales team during customer negotiations.
- Request and negotiate freight rates with shipping lines, NVOCCs, and overseas agents.
- Maintain updated buying and selling rate sheets.
- Ensure quotations are accurate and submitted within the required timeline.
- Follow up on pending quotations and rate confirmations.