Designation: Account Manager

Team: Account Management

Reporting Manager: Associate Account Director/ Account Director

Location: Bengaluru

Role Responsibilities & Deliverables

- Attend shoots and music recordings
- Vendor management for outsourced work
- Maintain and create campaign cost sheets
- Review and share weekly JSRs with clients
- Client on-boarding
- Review & vet presentations created (by the team) for client meetings, internal management meetings and case studies
- Pitch new concepts to existing clients, based on specifically identified needs of the client
- Industry benchmarking basis the competitor analysis process. Identify process improvements, current potential offerings and internal training needs basis the same
Reports
- Ensure timely collection of data and inputs from functional teams for the purpose of social media and brand analysis report creation
- Review reports created for social media and brand analysis
Finance
- Raise all financial paperwork to clients and review those raised by vendors
- Calculate BCMA accurately
- Regular follow up with the client for due payment and ensure it’s release by the due date
- Review all financial trackers and update the Associate Account Director on the same.
Provide necessary inputs and course correction where required. Ensure their creation at the pre-defined frequency
Team
- Organize weekly team meetings to track work progress and provide feedback to the team as a whole
- Organize regular one-on-one discussion (with team members) to provide and collect individual feedback
- Hire capable, independent resources that can understand, communicate and execute client briefs accurately
- Create a team culture of research and self-development




- Build more capable teams by mentoring and guiding them to find solutions proactively
– on the client-side as well as internally
- Work with the L&D; team to structure training programs that directly impact work quality along with specific competencies

Core Competencies

1. Business & Financial Acumen

- Fluency in comprehending and maintaining financial data

2. Leadership & Team Management

- Keep team members motivated at all times
- Provide appropriate level of feedback concerning team progress (via performance
reviews and on the job feedback)
- Train and motivate the team

3. Industry Knowledge

- Update self and the team on the latest industry trends

4. Customer Focus

- Inside out knowledge of client business
- Timely resolution of client escalations / feedback

5. Planning & Organizing

- Tactfully prioritise tasks and projects to manage work across brands
- Deliver quality work within deadlines with the available resources
- Keen eye for detail

6. Communication

- Excellent written and verbal skills
- Ability to clearly articulate complex ideas and strategies to clients and the team
- Ability to sell work and ideas, and respond positively to feedback

Desired Qualifications & Experience

- UG - Any Graduate - Any Specialization OR PG - Any PG Course – Any Specialization; Post Graduation Not Mandatory.
- Candidates with 3+ years of work experience can apply. Should have preferably been involved in Client Servicing, Strategy and Execution – All three
- Prior team management experience preferred
- Proven & demonstrable experience of being able to work under pressure and multi-task.
Should be comfortable with handling pressure since the role demands it

📌 Account Manager (India)
🏢 FoxyMoron
📍 India