We are looking for a dynamic and client-focused Relationship Manager to manage customer
relationships, drive product adoption, and ensure client satisfaction for our software products.
The candidate will act as a bridge between clients and the internal support/sales team to
maintain long-term business relationships.
Key Responsibilities
- Build and maintain robust relationships with existing clients
- Understand client requirements and provide suitable product solutions
- Conduct product demonstrations and onboarding sessions
- Handle client queries, follow-ups, and issue resolution
- Ensure customer satisfaction and retention
- Coordinate with sales and technical teams for smooth execution
- Identify upselling and cross-selling opportunities
- Maintain client records and regular follow-up reports
- Achieve relationship and revenue targets
Required Skills
- Excellent communication and interpersonal skills
- Strong client handling and relationship-building ability
- Basic understanding of software products / SaaS platforms
- Problem-solving and negotiation skills
- Good presentation and follow-up skills
- Knowledge of CRM tools and MS Office preferred
Qualification
- Graduate in any discipline
- MBA/Marketing preferred
- Experience in software, SaaS, IT services, or client servicing is an advantage
Salary & Benefits
- Fixed salary + incentives
- Professional growth opportunities
Pay: ₹18,000.00 - ₹23,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
📌 Relationship Manager (India)
🏢 Nextstep Consultancy Services
📍 India
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