We are looking for a proactive and organized professional to join our team as a Telesales & Documentation Executive to handle customer enquiries and support our sales and project exection departments.
Roles & Responsibilities:
- Handle inbound and outbound customer calls.
- Follow up with leads and existing customers regarding enquiries and project updates.
- Prepare and maintain customer records and project documentation.
- Maintain accurate customer data and update CRM/Excel records.
- Coordinate with internal departments to ensure timely completion of documentation.
- Provide excellent customer support throughout the project lifecycle.
Requirements:
- Bachelor's degree in any discipline.
- Good communication skills in English and Malayalam.
- Proficiency in MS Office (Word, Excel).
- Experience in telecalling, customer service, or sales is preferred.
- Ability to work independently and achieve targets.
- Positive attitude and professional behaviour.
Pay: ₹12,000.00 - ₹20,000.00 per month
Perks:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement