Job Title : Senior Infrastructure Operations

Experience : 5 to 7 Years

Location : Mumbai

Roles & Responsibilities

- Provide operational support and engineering services for Microsoft 365 collaboration platforms.

- Manage and support SharePoint Online, SharePoint On-Premises, OneDrive, Teams, Exchange Online, and Copilot.

- Configure and maintain SharePoint Hybrid environments and collaboration solutions.

- Execute SharePoint migrations, upgrades, tenant-to-tenant migrations, and workflow transitions.

- Coordinate software releases, enhancements, and platform upgrades in line with ITIL processes.

- Troubleshoot and resolve complex collaboration platform issues in coordination with internal teams and vendors.

- Develop automation solutions using PowerShell, Power Automate, and Microsoft Power Platform.

- Create and maintain technical documentation, knowledge articles, and disaster recovery procedures.

- Ensure platform security, compliance, audit readiness, and vulnerability management.

Requisites




- Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field.

- Strong expertise in Microsoft 365 technologies, including SharePoint Online, OneDrive, Teams, Exchange Online, and Copilot.

- Hands-on experience with SharePoint On-Premises, Hybrid environments, and migration projects.

- Experience with Power Platform, Power Automate, and Copilot Studio.

- Proficiency in PowerShell scripting and automation.

- Good knowledge of Active Directory, DNS, DHCP, Group Policy, and enterprise infrastructure services.

- Robust understanding of ITIL processes, Change Management, Incident Management, and Problem Management.

- Knowledge of enterprise security, compliance, audit controls, and governance practices.

- Excellent troubleshooting, communication, documentation, and stakeholder management skills.

📌 Senior Infrastructure Operations (India)
🏢 MASTER MIND CONSULTANCY
📍 India