Overview

Are you looking for a career, not just a job? We’re looking for a skilled Patient Care Coordinator to join our innovative team who is consistently raising the bar on service. You must speak with an US Accent and write perfect English for this position. This is an in-person position where you will provide customer service to our healthcare patients. We are a USA-based healthcare company. You will provide customer service by taking incoming calls and utilizing our live chat software on our websites.

We are a top-rated healthcare company based in Washington State, USA. Our mission is to serve our patients and provide them with the highest quality of care, service, and privacy.

We are seeking a qualified professional to join our winning team for the role of Patient Care Coordinator. We seek an energetic professional who is interested in growing their career while helping people. We offer room for advancement, including leadership opportunities.

We believe in the value of investing in our employees by creating a positive culture to train, develop, and motivate our team. We will set you up with the tools for professional success!

Responsibilities:

Provide outstanding customer service, schedule appointments, identify patient needs, and provide absolute privacy.



You will be taking incoming calls and utilizing our online live chat software to communicate with patients.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding appointments.

Preferred:

Customer service and/or sales experience

Must speak and write perfect English

Must be comfortable with interacting with USA people

Strong oral and written communication skills

Possess a positive attitude

Requirements:

Ability to work 24x7 shifts (rotational) and weekend availability.

Ability to speak in a *US/UK* accent with perfect diction and pronunciation.

Job Type: Full time

Pay: ₹80,000.00 - ₹100,000.00 per month

Ability to commute/relocate:

- Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

- Please provide a 45-second audio sample detailing your work experience and why you are the right fit for this job. You may send it to [email protected] and [email protected]

Experience:

- total work: 3 years (Required)

Shift availability:

- Night Shift (Preferred)
- Overnight Shift (Preferred)

Work Location: In person

📌 Customer Service Representative (India)
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📍 India