Roles and Responsibilities :

- Handle customer queries via phone calls, emails, or chats to resolve their concerns and provide timely solutions.
- Provide excellent customer service by understanding their needs, addressing concerns, and offering solutions.
- Maintain accurate records of all interactions with customers through documentation or reporting tools.
- Online Order Confirmation with Call, Mail & WhatsApp.
- Order Return & NDR handling
- Collaborate with team members to achieve sales targets and improve overall performance.

Job Requirements :

Robust communication skills for effective interaction over the phone.

Ability to work on back office operations, including accounting tasks if required.

Job Location Noida

Interested candidates can call and share resumes on +91-XXXXXXXXXX

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement

Education:

- Higher Secondary(12th Pass) (Preferred)

Experience:

- Cold calling: 1 year (Preferred)

Location:

- Noida, Uttar Pradesh (Preferred)

Work Location: In person

📌 Customer Support Associate (India)
🏢 RCV Infotech
📍 India