About LetitbexAI:

LetitbexAI is a rapid-growing AI-driven technology company focused on building intelligent, scalable, and enterprise-grade solutions. We work at the intersection of AI, data engineering, cloud, and business transformation, helping organizations unlock real value from artificial intelligence.

Position: Sr. Lead ServiceNow Developer

Experience: 8+ Years

Notice Period: Can be considered up 15 Days

Technical Skill Requirements:

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Proven experience in ServiceNow (minimum 6 years).
- Hands-on experience with CMDB design and maintenance.
- Experience in process consulting and aligning technical solutions with business processes.
- Proficiency in JavaScript, Glide API, and ServiceNow scripting.
- Familiarity with ServiceNow modules like Incident, Problem, Change, Request, and Knowledge Management.
- Excellent troubleshooting and analytical skills.

Role and Responsibilities:

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Provide development and support for ServiceNow platform issues, including root cause analysis and permanent fixes.
- Develop and maintain custom applications, workflows, and integrations within ServiceNow.




- Collaborate with process consultants to align platform capabilities with ITIL best practices.
- Manage and optimize ensuring data integrity and alignment with configuration management processes.
- Lead technical discussions and provide guidance.
- Work closely with project managers to support ServiceNow-related project deliverables.
- Perform impact analysis and implement changes following change management protocols.
- Monitor platform performance and implement proactive measures to ensure high availability.
- Stay updated with ServiceNow releases and recommend platform upgrades and enhancements.

Required / Preferred Skills:

Strong communication and stakeholder management abilities.

- ServiceNow certifications (CSA, CAD, ITSM, etc.) are highly desirable
- Experience in ServiceNow integrations using REST/SOAP APIs.
- Exposure to Agile and DevOps methodologies.
- Knowledge of performance tuning and platform security best practices.

📌 Sr. Lead ServiceNow Developer (India)
🏢 Letitbex Ai Tech Solutions
📍 India