Job Title: BPO CUSTOMER SUPPORT COORDINATOR
Location: Malad West
Shifts: Rotational( Day& Night)
Key Responsibilities:

- Handle inbound and/or outbound customer calls in a qualified manner
- Address customer queries, concerns, and complaints with appropriate solutions
- Maintain accurate records of customer interactions in the system
- Follow company guidelines and processes for service delivery
- Provide product/service information to customers

Required Skills & Qualifications:

Graduate in any discipline
Excellent verbal and written communication skills in English.
Fresher's are welcome
Prior experience in BPO/Customer Service is an advantage

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):

- Would you be comfortable working in rotational (Day & Night) shifts?
- What is your current location?
- What is your highest qualification?
- Can you join immediately if selected?

Work Location: In person

📌 BPO Customer Support Coordinator (India)
🏢 Optera Technologies
📍 India