Hub Manager - Ops & BD (India)

Hub Manager - Ops & BD (India)

03 Aug
|
Mahindra & Mahindra
|
India

03 Aug

Mahindra & Mahindra

India

Responsibilities & Key Deliverables

Key Responsibilities

1. Operations Management

Oversee operations and maintenance of 25 rental machines within the hub
Ensure timely servicing, uptime, and optimal utilization of all machines
Coordinate with technical teams for repairs and preventive maintenance
Monitor operational performance metrics and drive efficiency improvements

2. Entrepreneur Relationship Management

Act as the primary point of contact for 25 local rental entrepreneurs
Build strong, trust-based relationships and ensure high engagement
Support entrepreneurs in day-to-day business operations

3. Entrepreneur Acquisition (Business Development)

Scout and onboard 25 local entrepreneurs through: Data-backed calling, field outreach, referrals and local networks
Evaluate candidates for entrepreneurial capability
Drive expansion of the hub by identifying recent opportunities

4. Training & Capability Building

Conduct onboarding and training programs for entrepreneurs
Ensure understanding of: Machine operations, basic troubleshooting, customer handling, business management fundamentals




Provide ongoing support and resolution of queries

5. Demand Generation & Market Development

Support entrepreneurs in generating demand through: Field demonstrations, local branding initiatives, promotional campaigns
Work closely with marketing teams to execute localized growth plans

6. Digital & Social Media Support

Assist entrepreneurs in leveraging online and social media platforms
Support execution of digital marketing campaigns
Enable entrepreneurs to build local visibility and customer engagement
Experience

Experience: 2-5 years in operations

Industry Preferred

rural business, agri-tech, or a similar

Qualifications
Bachelor’s degree in [Agriculture / Engineering / Business / Related Field]
General Requirements
Machine uptime and utilization rates
Entrepreneur onboarding and retention
Revenue / demand generated per hub
Customer satisfaction and service quality
Campaign effectiveness and local market penetration
Our commitment to Diversity, Equity, and Inclusion

Job Segment: Engineer, Engineering

📌 Hub Manager - Ops & BD (India)
🏢 Mahindra & Mahindra
📍 India

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