Job Summary

We are looking for an experienced quality leader to manage end-to-end production and quality operations across machine shop and forging processes. The ideal candidate will have hands-on expert incoming inspection, audit compliance, and customer quality management, along with a strong track record of leading large inspection teams and resolving customer complaints through structured RCA and CAPA.

Key Responsibilities

1. Team Leadership & People Management

- Lead and manage a team of 30+ quality inspectors across incoming, in-process, and final inspection stages.
- Coach, mentor, and evaluate team performance to maintain high inspection standards.
- Build a culture of continuous improvement, accountability, and quality ownership across shifts.

2. Machine Shop & Forging Quality

- Ensure quality compliance in forging operations, covering dimensional accuracy, surface finish, and metallurgical properties.
- Monitor heat treatment processes and verify hardness, microstructure, and mechanical property compliance.
- Monitor heat treatment processes (hardening, tempering, normalizing, annealing) and verify hardness, microstructure, and metallurgical properties as per specifications.
- Monitor critical quality checkpoints across CNC, VMC, Wire Cut EDM, Honing and conventional machining processes.
- Partner with production teams to identify deviations and drive corrective actions on the shop floor.
- Define and maintain inspection protocols and acceptance criteria aligned with engineering drawings and customer specifications.
- Ensure & Monitor CMM (Coordinate Measuring Machine)



inspection for critical dimensional verification of machined and forged components.

3. Inspection & Testing Systems

- Inspection activities, incoming inspection, and in-process inspection.
- Drive CMM inspection programming, programming review, and reporting to ensure accurate dimensional and geometrical compliance.
- Ensure timely calibration and validation of all inspection tools and testing equipment.
- Drive readiness and compliance for NABL accreditation of the in-house testing laboratory.
- Maintain SOPs, audit documentation, and compliance records.

4. Customer Handling & Complaint Resolution

- Lead structured Root Cause Analysis (RCA) and Corrective & Preventive Action (CAPA) for customer complaints and internal non-conformities.
- Prepare and present quality reports, dashboards, and performance reviews to customers and senior management.
- Support customer technical audits, quality approvals, and continuous performance improvement initiatives.

5. Reporting & Cross-Functional Coordination

- Track and report key quality metrics, non-conformities, and audit outcomes to top management.
- Use ERP systems to record inspection results, track non-conformities, and generate quality reports and dashboards.




- Collaborate with production, engineering, and customer-facing teams to align on quality objectives.
- Maintain documentation in line with ISO, and customer-specific quality requirements.

Qualifications & Experience

- Education: B.E. / B.Tech in Mechanical, Production, Metallurgy, or a related engineering discipline.
- Experience: Minimum 15 years in Quality Management within manufacturing/engineering industries, with significant exposure to machine shop and forging operations.
- Hands-on experience with CMM inspection, programming, and dimensional reporting is essential.
- Working knowledge of ERP systems for quality module management, NCR tracking, and reporting.
- Exposure to Wire Cut EDM processes, Honing process and quality checks for precision-cut components.
- Strong understanding of heat treatment processes and their impact on metallurgical and mechanical properties.

Key Skills

Technical Knowledge

- CMM Inspection (Coordinate Measuring Machine)
- VMM ( Video Measuring Machine)
- Incoming Inspection & Supplier Quality
- Forging & Machining
- Wire Cut EDM Process and Honing Process
- Heat Treatment Processes
- ISO Standards & Customer Quality Management

Tools & Methodologies

- 7QC Tools, Root Cause Analysis (RCA), CAPA,FMEA, PPAP
- ERP Systems – Quality Module, NCR & Inspection Data Management

Leadership

- Proven experience managing large inspection/quality teams (30+ members)
- Robust customer interfacing, reporting, and stakeholder management skills

📌 Manager - Quality (HOCO) (India)
🏢 Tag
📍 India