Customer Support Executive (CSE) (India)

Customer Support Executive (CSE) (India)

03 Aug
|
Veegal Enterprises
|
India

03 Aug

Veegal Enterprises

India

Job Title: Telecaller / Customer Support Executive

Location: Work From Home / Office (Hybrid Optional)

Industry: Skincare (Anti-Aging Brand)

Experience: 0–2 Years (Freshers can apply)

Job Overview:

Handle inbound and outbound customer calls, guide customers on product selection, and support order completion. Focus on clear communication, trust-building, and timely follow-ups.

Key Responsibilities:

- Call and follow up with leads generated from ads and website

- Understand customer concerns (skin issues, product doubts)

- Explain product benefits and usage clearly

- Assist in order placement and confirmation

- Handle basic objections and FAQs

- Update call status, remarks, and outcomes in CRM/dashboard

- Coordinate with sales team for escalations or high-intent leads

Requirements:





- Good communication skills (Malayalam + Hindi/English preferred)

- Basic understanding of customer handling

- Comfortable with phone-based work

- Willing to learn sales-oriented conversations

- Basic mobile/CRM handling skills

Salary & Advantages:

- ₹5,000 – ₹24,000 (Fixed)

- Performance incentives

- Training provided

- Growth into sales roles

Working Hours:

- 6 days/week

- Day shift

Selection Process:

- Telephonic screening

- Short interview

- Immediate joining +91-XXXXXXXXXX)

Job Types: Full-time, Part-time

Pay: ₹5,000.00 - ₹24,502.02 per month

Benefits:

- Commuter assistance
- Paid time off

Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 Veegal Enterprises
📍 India

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