Designation: NA

Location: India Uttar Pradesh Lucknow

Organization: Financial Services

Job Description:

Category

Details

Monetary Savings

RCU Fraud Investigation –Ensure fraud cases are investigated and investigation reports submitted to respective units for end-to-end tracking & closure.
1. TAT for filing Investigation Report from the date of concluding the investigation.
2. TAT for concluding the investigation from the date of incident reporting.
Cyber Fraud –
1. Ensure all third-party cyber fraud cases are reviewed & investigated if there is current modus operandi, identify gaps & implement fraud prevention measures.
2. Regular coordination with GRT, Marketing, Infosec (Paladion) and Legal Team as & when required.

Internal Control & Process

Fraud Mitigation –• Root Cause Analysis (RCA), identification of gaps, suggestion & implementation of fraud mitigation steps for prevention of fraud recurrence & coordination with law enforcement.• Department Audit & Regulatory Compliances (Internal Audit Score & Open Items).





Process Efficiency

MIS & Reporting –
1. Incident Tracker maintenance & complete updation on a daily basis.
2. Cyber Fraud Tracker maintenance & complete updation on a daily basis.
3. Monthly dashboard to be prepared along with Quarterly / Half-Yearly & Annual data to be submitted to the Management, RMC, ORMC, ACB via presentations and coordination with ORM & Compliance team for the same.
4. Maintaining tracker for all documents sent for verification as part of investigation & vendor report delivery along with vendor bill clearance.
5. Attempted fraud transaction review and submission to Compliance (ML tracker).

People Management

1. Learning & Development and Team Management – Self Training (4) & Off-role staff Training (1 Training / Month), Team Huddle & Engagement, Coordination with internal stakeholders, Annual 12 Monthly Meetings.

📌 Location Investigation Manager (Uttar Pradesh)
🏢 Aditya Birla Group
📍 Uttar Pradesh