Sales Quality Assurance Executive (India)

Sales Quality Assurance Executive (India)

03 Aug
|
IRISH EXPERT
|
India

03 Aug

IRISH EXPERT

India

Quality Assurance Executive

Location: Thrissur

Key Responsibilities:

Monitor customer interactions to ensure quality standards are maintained.

Evaluate calls against predefined QA parameters.

Provide constructive feedback to improve team performance.

Prepare quality scorecards and performance reports.

Assist in training and continuous quality improvement initiatives.

Requirements:

Experience in Quality Assurance or Call Monitoring.

Excellent listening and analytical skills.

Valuable communication and reporting abilities.

Fluency in English, Malayalam, and preferably Hindi.

Experience in immigration, education, BPO, or customer support industries is preferred.

📌 Sales Quality Assurance Executive (India)
🏢 IRISH EXPERT
📍 India

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