Job Overview

We are seeking a proactive Customer Service Executive to manage client bookings and communications. You will be responsible for calling clients, handling container booking inquiries, and managing email correspondence.

Key Responsibilities

- Customer Outreach: Call existing and potential clients to secure container bookings.
- Email Coordination: Send quotes, booking confirmations, and schedules via email.
- Relationship Management: Maintain strong relationships with clients to ensure repeat business.
- Issue Resolution: Address customer queries regarding shipping timelines and documentation.
- Data Logging: Maintain accurate records of customer interactions and booking statuses.

Requirements & Qualifications

- Education: Graduate in any discipline.
- Experience: 0–2 years of experience in customer service, inside sales, or logistics.
- Communication:



English and Hindi (written and spoken).
- Skills: Basic MS Office knowledge (Excel and Outlook) and polite phone etiquette.

Compensation & Benefits

- Salary Range: ₹18,000 – ₹25,000 per month (based on experience).
- Job Type: Full-time.

How to Apply

Interested and experienced candidates can send their resume to [email protected] / WhatsApp - +91-XXXXXXXXXX along with the following details:

- Current Salary
- Expected Salary
- Notice Period / Joining Time

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks:

- Cell phone reimbursement
- Internet reimbursement
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer service executive- Shipping Company (NVOCC) (India)
🏢 Transvision Shipping Private
📍 India