Job Description: B2C Sales HeadJob Title

B2C Sales Head

Department

Sales

Reporting To

Chief Executive Officer (CEO) / Chief Sales Officer (CSO) / Business Head

Job Summary

We are seeking an experienced and results-driven B2C Sales Head to lead and scale our consumer sales business. The ideal candidate will be responsible for developing and executing sales strategies, driving revenue growth, leading high-performing sales teams, and delivering an exceptional customer experience. This role requires a strategic thinker with strong leadership capabilities and a proven track record of achieving ambitious sales targets.

Key Responsibilities

- Develop and implement the overall B2C sales strategy aligned with business objectives.
- Lead, mentor, and motivate regional and field sales teams to achieve revenue and growth targets.
- Drive customer acquisition, retention, and lifetime value through effective sales initiatives.
- Establish sales targets, KPIs, and performance metrics for teams and individuals.
- Monitor sales performance, analyze trends, and implement corrective actions where required.
- Identify new market opportunities, customer segments, and expansion strategies.
- Collaborate with Marketing to execute lead generation and customer engagement campaigns.
- Work closely with Product, Operations, and Customer Support teams to improve the customer journey.
- Manage sales forecasting, budgeting, and revenue planning.
- Build and maintain robust relationships with key customers and strategic partners.
- Ensure CRM adoption,



accurate sales reporting, and data-driven decision-making.
- Recruit, train, and develop high-performing sales professionals.
- Maintain compliance with company policies and industry regulations.

Required Qualifications

- Bachelor's degree in Business, Marketing, or a related field.
- MBA preferred.
- 10–15+ years of experience in B2C sales, with at least 5 years in a leadership role.
- Demonstrated success in managing large sales teams and delivering consistent revenue growth.
- Experience in sales planning, forecasting, and business development.

Required Skills

- Strong leadership and team management
- Strategic planning and execution
- Revenue growth and business expansion
- Customer acquisition and retention
- Sales forecasting and pipeline management
- Negotiation and closing skills
- CRM platforms (Salesforce, HubSpot, Zoho, etc.)
- Data analysis and reporting
- Excellent communication and stakeholder management
- Problem-solving and decision-making

Key Performance Indicators (KPIs)

- Revenue achievement against target
- Sales growth (%)
- Customer acquisition
- Customer retention rate
- Conversion rate
- Average revenue per customer
- Sales team productivity
- Forecast accuracy
- Customer satisfaction (CSAT/NPS)

Pay: ₹50,000.00 - ₹80,000.00 per month

Perks:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Marketing & Sales Head (India)
🏢 RAJ COOLING WOLRD PRIVATE
📍 India