03 Aug
|
EXL Service
|
India
Job Description: Drive overall performance and manage FNOL team and process deliverables. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines
Responsibilities: Caters to recent claim filing related to damage/s to our customers dwelling, contents, vehicle, and liability.
Responds to basic claim status inquiries such as claim payment details, claim process and guidelines and Turnaround time.
Transfers calls to adjuster/different departments as applicable.
Qualifications: Bachelor or Associate Degree in any stream 5-8years experience in any BPO Voice process preferably with Leadership background
📌 Manager-Product Development-Technology/Digital Product Owner (India)
🏢 EXL Service
📍 India