Technical Support Executive (Civil Engineer) (Maharashtra)

Technical Support Executive (Civil Engineer) (Maharashtra)

03 Aug
|
Innomise
|
Maharashtra

03 Aug

Innomise

Maharashtra

About Us

Innomise Technologies Pvt. Ltd. is a rapidly growing IT solutions company specializing in e-Governance software solutions for Government organizations across Maharashtra. Our innovative digital platforms are designed to simplify public infrastructure project management by automating estimation, measurement book (MB), billing, approvals, and project monitoring processes.

We are looking for enthusiastic Civil Engineers who are passionate about technology and wish to build their careers at the intersection of Civil Engineering and Digital Transformation.

Position

Technical Support Executive Civil (eEstimate | eMB | eBilling Software)

Apply - [email protected]

Employment Type

Full-Time

Locations

Belapur, Navi Mumbai

Qualification

Diploma in Civil Engineering

B.E./B.Tech in Civil Engineering

Experience

Freshers with 6 months Internship OR

1 Year of relevant experience

About the Software

Our proprietary e-Governance Civil Engineering Software is developed specifically for Government Engineering Departments to digitize the complete project lifecycle, including:

Preparation of Estimates eMB (Electronic Measurement Book) eBilling

Work Progress Monitoring

Technical Approvals

Project Documentation

Digital Workflow Management

The selected candidate will receive hands-on exposure and technical experience on live Government projects while supporting engineers using the software.

Key Responsibilities

Provide technical support to Government Engineers (PWD & other departments) using the eEstimate, eMB and eBilling software.

Assist users in preparing estimates, entering measurements, generating bills, and completing workflow processes.

Conduct online support sessions through AnyDesk, TeamViewer, Google Meet or Microsoft Teams.

Provide onsite desk-to-desk support and user training whenever required.

Resolve software-related issues including login problems, data entry errors,



workflow issues and report generation.

Coordinate with the development team for bug reporting, issue escalation and feature enhancements.

Maintain support tickets, issue logs and daily activity reports.

Prepare and update Excel-based MIS reports.

Guide users on software functionality, best practices and process compliance.

Ensure timely resolution of customer queries while maintaining high service standards.

Desired Technical Skills

Civil Engineering Knowledge

Estimation & Costing

Measurement Book (MB)

Billing Process

BOQ Understanding

Quantity Estimation

Basic Tender Documentation

Software Skills

MS Excel (Formulas, Filters, Sorting, Data Validation)

MS Word

MS Outlook

Email Writing

PDF Documentation

AnyDesk / TeamViewer

Google Meet / Microsoft Teams

Soft Skills

Excellent communication skills (English & Marathi preferred)

Customer support orientation

Problem-solving ability

Analytical thinking

Time management

Team coordination

Preferred Candidate Profile

Basic understanding of Government Civil Engineering processes.

Knowledge of Estimate preparation, Measurement Book (MB) and Billing will be an added advantage.

Comfortable interacting with Government officials and engineers.

Passion for technology-driven Civil Engineering solutions.

Quick learner with a positive attitude.

Why Join Innomise Technologies?

Work on live Government Digital Transformation Projects.

Hands-on experience with industry-leading e-Governance software.

Prospect to collaborate with Government departments across Maharashtra.

Career growth in both Civil Engineering and Information Technology.

Continuous learning, training and professional development.

Dynamic work environment with exposure to large-scale infrastructure projects.

Build your career where Civil Engineering meets Technology.

Join Innomise Technologies Pvt. Ltd. and contribute to transforming Government infrastructure projects through innovative digital solutions.

📌 Technical Support Executive (Civil Engineer) (Maharashtra)
🏢 Innomise
📍 Maharashtra

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