Head IT Infrastructure & Operations

Location: Mumbai

Experience: 18 - 25 Years

Qualification: B.E. / B.Tech

Joining Preference: Immediate Joiners / Candidates serving up to 60 days' notice

Job Summary

We are seeking an accomplished IT Infrastructure & Operations Leader to lead enterprise-wide IT infrastructure, cloud operations, network security, data center management, IT service management, and end-user computing. The ideal candidate will have extensive experience in managing large-scale IT environments within Software, IT Services, KPO, or BPO organizations, with a strong focus on operational excellence, security, governance, and business continuity.

Key Responsibilities

- Define and execute the enterprise IT Infrastructure and Operations strategy aligned with business objectives.
- Lead Infrastructure Architecture, Cloud Operations, Network & Security, Data Center Operations, and End User Computing teams.
- Drive modernization initiatives across on-premise and cloud infrastructure while ensuring high availability, scalability, and security.
- Establish governance, infrastructure standards, operational processes, and best practices across the organization.
- Ensure robust data governance, intellectual property protection, and compliance with organizational security policies.
- Lead disaster recovery planning, business continuity initiatives, and infrastructure resilience programs.
- Manage vendor relationships, technology partners, infrastructure budgets, and strategic investments.
- Drive automation, operational efficiency, capacity planning, performance optimization, and continuous service improvement.
- Collaborate with business leaders to deliver reliable, secure, and scalable technology services.
- Lead incident, problem, change, asset, and service management in line with ITIL best practices.

Required Skills

Infrastructure & Cloud

- Extensive experience designing and managing enterprise-scale IT infrastructure.
- Strong expertise in AWS, Microsoft Azure, or Google Cloud Platform (GCP).
- Experience with hybrid cloud environments,



cloud migration, and cloud cost optimization.
- Strong exposure to on-premise server infrastructure and enterprise data centers.

Network & Security

- Strong knowledge of LAN, WAN, VPN, Firewalls, Load Balancers, Network Monitoring, and Zero Trust Architecture.
- Experience implementing enterprise security controls and infrastructure security best practices.

Data Center & Virtualization

- Expertise in VMware, Hyper-V, virtualization technologies, storage solutions (SAN/NAS), backup, disaster recovery, and high availability.

Automation & Monitoring

- Experience with infrastructure monitoring tools such as SolarWinds, Nagios, or equivalent.
- Hands-on experience with automation tools including Ansible, Terraform, PowerShell, and Python scripting.

IT Service Management

- Strong understanding of ITIL processes including Incident, Problem, Change, Asset, and Service Management.
- Experience working with enterprise ITSM platforms.

End User Computing

- Experience managing Desktop Support, Endpoint Management, VDI environments, MDM solutions, and Remote Support technologies.

Governance & Compliance

- Strong knowledge of ISO 27001, GDPR, infrastructure governance, audit controls, and regulatory compliance.
- Experience implementing data governance and intellectual property protection controls.

Business Continuity

- Expertise in Capacity Planning, Performance Optimization, Disaster Recovery (DR), and Business Continuity Planning (BCP).

andidate Profile

- 18 - 25 years of overall IT experience.
- Minimum 10+ years in senior IT Infrastructure / IT Operations leadership roles.
- Experience leading large infrastructure teams within Software, IT Services, KPO, or BPO organizations.
- Robust leadership, stakeholder management, strategic planning, and decision-making capabilities.
- Excellent communication and people management skills.

Preferred Skills

- Enterprise Infrastructure Architecture
- Cloud Transformation Programs
- DevOps & Infrastructure Automation
- Cybersecurity Governance
- Infrastructure Modernization
- Vendor & Partner Management
- Digital Transformation Initiatives

📌 Head_IT Infrastructure & Operations (Mumbai)
🏢 Anlage Infotech
📍 Mumbai