Job Summary

The Outclass Operations - Executive will support the smooth day-to-day functioning of academic activities across program. This role works closely with faculty, students, Academic Coordinators, and internal teams to ensure classes, evaluations, schedules, and learning systems run efficiently. The ideal candidate is detail-oriented, proactive, organized, and committed to delivering a high-quality academic experience.

Responsibilities

- Classroom Session Support Assist in managing classroom operations, including scheduling, logistics, IT readiness, and faculty coordination. Ensure sessions start on time with all necessary resources in place (AV setup, materials, attendance tools, etc.).
- LMS Content Management Support course setup, session scheduling, and content uploads on the Learning Management System (LMS). Monitor accuracy, accessibility, and timely updating of academic content. Coordinate with faculty for recordings, assignments, and learning materials.
- Student Operations Manage daily attendance tracking and maintain accurate records. Respond to student queries related to academics, assessments, schedules, and class logistics. Ensure timely escalation and resolution of student or faculty concerns.
- Assessment Examination Support Assist with assignment collection, rubric management, and evaluation coordination. Support the planning and execution of quizzes, midterms, finals, and proctored assessments. Ensure timely communication of deadlines,



evaluation updates, and academic announcements.
- Coordination Administrative Support Work closely with Academic Coordinators, faculty, and programme teams to align academic requirements. Liaise with administrative, IT, and facilities teams for smooth operations. Maintain and update academic operations trackers, dashboards, and documentation.
- Quality Process Improvement Ensure academic processes are followed consistently and meet programme standards. Identify operational gaps and suggest improvements to enhance student and faculty experience. Contribute to building a culture of efficiency, preparedness, and service excellence.

Ideal candidate will have

- Bachelor's degree in Education, Business Administration, Humanities, or related fields.
- 1-3 years in academic operations, program coordination, or student services (fresher with solid internship experience may also be considered).
- Familiarity with Learning Management Systems, MS Office, Google Workspace; comfort with digital tools and data tracking.
- Strong communication, attention to detail, time management, problem-solving, and stakeholder coordination abilities.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Outclass Operations Professional (Haryana)
🏢 Masters Union
📍 Haryana