Job Summary

We are seeking an eLearning Production Specialist who works with the Exclusive Content Team to publish courses using OpenSesame s eLearning authoring tool, Simon. You will support the production of courses at every stage using tools like Google Sheets, Docs and Drive, 3rd party web services, AI tools like ChatGPT and Claude, our Simon authoring platform, Slack, and Asana. In this role, you ll apply your keen attention to detail by creating spreadsheets, organizing files and assets across projects and teams, working on multiple projects with different workflows, and always looking for ways to improve our processes. You ll also partner with publishers by providing training to empower their course creation. We re a small and flexible team, so your ability to jump on copy-editing tasks, review videos and courses for quality, and write course content, including course descriptions and learning objectives, is highly valued. You ll work collaboratively with other teams at OpenSesame.

Responsibilities

30 Days

- Gain familiarity with our company-wide tools: Slack, Google Calendar, ADP, Zoom
- Gain familiarity with Curation-specific tools: OpenSesame Catalog
- Demonstrate proficiency with Exclusive Content tools: Asana (our project management system), Google Sheets, Google Docs, our file system for Google Drive, and how to use Simon to build training courses
- Basic usage of our AI tools
- Complete company-wide compliance training
- Learn the roles and functions of Exclusive Content team members and our role in the company
- Build and review voiceover narrations for 4 courses
- Validate and publish 5 courses to the catalog
- Prepare PDF files for publishing for 10 courses
- Use our Simon tool to translate 10 courses
- Create a list of 10 ways we can improve the onboarding experience for OpenSesame and the Exclusive Content Team




- Deliver thoughtful daily emails with suggestions to improve our company onboarding.

60 Days

- Continue to improve skills from first 30 days
- Learn the structure of our CSV-driven course publishing system using Google Sheets
- Review and provide feedback on 10 courses
- Apply fixes to 20 courses based on QA feedback
- Provide video quality feedback on 10 videos from our vendors
- Load content into Simon for publishing 100 courses
- Create thumbnail images for 10 courses
- Provide feedback for improvement to at least 3 processes

90 Days

- Learn the process for onboarding current publishers to the Simon platform
- Provide feedback and areas for improvement on vendor-supplied videos for 10 courses
- Use the Simon bulk-upload process to create 30 courses in Simon
- Identify at least one process for optimization and, using AI, develop a recommendation for how to improve that process

Within 6 months

- Onboard one new Simon publisher
- Develop course metadata for 30 courses
- Copy-edit course text for 20 courses
- Routinely use CSV files for bulk course creation in Simon
- Consistently meet task and project deadlines and collaborate with our project manager to identify opportunities to pull work ahead
- Identify one regular work task, and optimize it using AI, automation, or another method to complete the work in 10%+ less time

What Success Looks Like

- Your teammates can count on you to jump in to help.




- You re curious about what we do and how we do it. You re not afraid to ask questions and learn.
- The Exclusive Team reliably produces many courses a year: on time and to high standards.
- Our publishers trust your expertise, support, and customer-oriented focus.
- You re using AI as a helpful assistant to answer your questions and improve your productivity.
- You re happy tackling the tasks required for the team to succeed.
- You re even happier when you figure out ways to use AI and automations to handle the tedious details, while you use your human judgment to make sure the work is done well.

Requirements

We re looking for proven examples from your career that show your attention to detail, your ability to work on multiple projects simultaneously, your eagerness to learn and use new software systems, your drive to constantly improve, and your motivation to support your teammates.

Location

This position can be based anywhere in the US. We operate as a remote-first company, and invest in mandatory all-company meetings several times a year in addition to required team travel as necessary.

Performance Driven

Were looking for self-starters with a track record of delivering excellent results, but were highly selective about who we hire. We dont focus on typical job requirements, instead, were interested in specific examples from your past experiences. All positions can be based anywhere in the US, and require up to 15 days of travel per year, with senior management and leadership teams requiring up to 35 days.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 eLearning Production Specialist (India)
🏢 OpenSesame
📍 India